Staple Design – Gwilym GJ …think, design, build, enjoy, think, evolve…..

A strangely enjoyable computer purchasing experience

I recently had to purchase a few new computers for the Wanaka Wastebusters office. I was resigned to having to go the Dell route due to their aggressive pricing but having had two excellent Thinkpads in the past (an R50 and my current T61p) I checked the Lenovo site just to see what was going on with Lenovo in NZ.

When I bought my T61p from the USA i could bring it in at around half the price of the same machine online through Lenovo NZ. So it was with surprise that I saw really competitive pricing on the NZ site.  Yeehaaa. Dell has astonished me in the past with their (lack of) customer service, especially with a XPS Merle had which had well documented  design flaws they refused to take responsibility for.  If you know you’ve made a bad mistake in a product surely the length of warranty should be extended?

I was even more impressed that during ordering online I rang the 0800 number with a technical question and got a very helpful woman, I think in NZ or maybe Aussie, who obviously knew the product inside out.

Ontop off all this when the laptop arrived  it had excellent low key, recyclable packaging (see below). Which considering the machine is to be used in a packaging campaign is very apt.

Lenovo laptop packaging, simple, elegant, recyclable.