How can Nokia software be so bad? Or am I missing something?
Mar2
I have recently purchased a Nokia 5800 phone, and love it. The hardware is excellent and the touch screen interface exceeds my expectations. I even think the operating system (Symbian) of the phone itself is excellent. I am astounded however by the Nokia PC suite.
My first attempt was to update the operating system of the phone, to do this I installed Nokia System Updater which promptly crashed my computer. A real blue screen of death. On restarts the system hung after login and failed to work consistantly until I had cleaned the software off my computer.
I reinstalled and between system hangs I managed to get the updater working. After connecting the phone with all sorts of threats about how delicate the procedure was the application tried to download the 5800 update 5 times failing each time at around 80mb (the whole update is 120mb) until I had to force it to quit as it showed no signs of giving up. 5 times isn’t that bad you say? Well Nokia is running the slowest servers in the world it seems so 5 x 80mb on my normally speedy line took 6 hours!!
I gave up on the system update.
But then…today I decided I’d like to try the maps loader. I dutifully put the CD that came with the phone in and it went through the “do you want to download the latest from the web?” routine. 4 hours later and the application has failed to download anything meaningful from Nokia with the music software, Ovi NSU all failing due to the Nokia servers timing out.
Crazy! I guess this proves that even if the hardware is brilliant Google Android will still win over Symbian because they know how to run a server and can provide the exciting software experience people want tinkering with a smartphone.
Clients
10:44 am on March 8th, 2010
Hi, sorry to hear about your woes! What’s interesting is that your comments are pretty much 180 degrees from many peoples experience. I’ve been using Nokia software for years and it has always just worked flawlessly, never a crash, never a second download. So I complain about the hardware and phone OS!
You seem pretty happy with the hardware and phone OS however which is great. I understand that it may be quite worthwhile updating your device as earlier this year Nokia released a major update that significantly improves the kinetic scrolling and performance. There’s some notes on it at the S60 blog – http://preview.tinyurl.com/yl4yjz3.
If you manage to get this update down I’d be interested in a follow-up blog about what you think of it!
Cheers,
Aaron Davidson.
11:03 am on March 12th, 2010
After my horrible whining in this post I have to set things straight. I have managed to update the phone software on my fith try “over the air” via wifi. And it was fast and easy. Not sure why it took five tries – the previous ones had an error message about a current version for my zone not available. And I now have all of NZ’s maps on my phone and turn by turn navigation without internet connection necessary!!